Data protection

1xet Privacy Policy

We want to be clear about how your personal information is collected, used, and protected. Read this Privacy Policy and you will have no unanswered questions about 1xet.

Last updated: January 2026

Summary: 1xet takes your personal data seriously. We never sell your information — it is only used to improve the platform and deliver a better experience for you.

01 Introduction

Welcome to the 1xet Privacy Policy. This policy explains what information we collect when you use our website or app, why we collect it, and how we keep it secure. Our Privacy Policy is built in accordance with international data protection standards.

By registering or using the 1xet platform, you agree to this Privacy Policy. If you have any questions, our support team is always ready to help. Privacy is not just a formality for us — it is a core part of our commitment to you.

02 What information is collected

1xet collects two types of information — data you provide directly, and data collected automatically.

Types of Data Example Collection Methods
Identity Information Name, date of birth, national ID number Registration Form
Contact Information Email, phone number, address Registration Form
Financial information Mobile banking number, transaction history Payment Processing
Technical Information IP address, device information, browser Automatic
Gaming information Betting history, favorite games, session duration Platform Activity
  • In addition to what you provide directly at registration, some information is collected automatically while you use the platform.
  • A copy of your passport or national ID may be requested as part of the KYC process.
  • Conversations may be recorded when you contact customer support.
  • Some information may also reach us through third-party payment services.

03 Use of Data

1xet uses your data only for specific purposes. Your personal information is never used for anything unnecessary. The primary uses are outlined below:

  • Account management: To ensure security during registration, verification, and login.
  • Payment Processing: To process deposit and withdrawal transactions.
  • Fraud Prevention: To detect unusual activity and protect your account.
  • Legal obligations: To comply with AML and KYC regulations.
  • Service improvement: For analytics to improve the platform experience.
  • Customer support: To resolve your queries and complaints promptly.
  • Promotional Communications: To inform you of bonuses and offers only with your consent.
  • Responsible Gaming: To identify problem gambling risks and provide timely support.

Please Note: You can contact support at any time to opt out of marketing communications. We respect your preferences.

04 Data Sharing & Third Parties

1xet never sells your personal information. In certain specific circumstances, however, limited data may be shared with trusted partners:

  • Payment Partners: To process transactions with mobile banking services such as Mobile Banking, Nagad, and Rocket.
  • Identity Verification Service: With accredited verification service providers as part of the KYC process.
  • Legal authorities: Where required by law or under a court order.
  • Technology Service Providers: Contracted partners providing hosting, cybersecurity, and analytics services.
  • Fraud Prevention Organizations: To maintain industry-standard security.

All third-party partners are contractually required to comply with our privacy standards. They may not use your data for any purpose without our explicit permission.

Warning: 1xet will never ask for your password or payment PIN by phone or email. If you receive such a request, please report it to our support team as a potential fraud attempt.

05 Cookies & Tracking Technologies

1xet uses cookies and similar technologies to enhance your experience on our website and app. Cookies are small data files stored on your device.

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional cookies: To remember your preferred language and settings.
  • Analytics Cookies: Statistical data is collected to understand platform usage.
  • Marketing Cookies: To show relevant offers — you have the option to turn these off.

Most browsers offer options to control cookies. However, disabling essential cookies may cause certain platform features to stop working.

06 Data Protection Measures

1xet has implemented multiple technical and organizational measures to protect your data:

  • All transactions and communications are secured with 256-bit SSL/TLS encryption.
  • Sensitive information is stored on our servers in encrypted form.
  • Automated detection of suspicious logins and unusual account activity.
  • Regular third-party security audits and penetration testing.
  • Restricted staff access — only authorized personnel can view your data.
  • Two-factor authentication (2FA) is available for all accounts.
  • 24/7 monitoring and firewall protection at our data centers.

Your role: Use a strong password, keep 2FA enabled, and never share your password with anyone. Your own awareness is your best protection.

07 Data Retention Period

1xet does not retain your data longer than necessary. Different types of information are kept for different periods:

  • Account information: For the duration your account is active, and up to 5 years after closure.
  • Financial transaction records: Up to 7 years, as required by legal obligations.
  • Communication Records: Customer support data retained for 2 years after resolution.
  • Cookies and session data: Deleted at the end of your session or within 30 days.
  • KYC documents: After account closure, as required by regulatory obligations.

After the specified period, data is securely deleted or anonymized.

08 Your Rights

You have clear rights over your personal data. 1xet respects these rights and makes them easy to exercise:

Your Data Rights

Your rights under GDPR and international data protection standards

Right to Access Data

You have the right to know what information we hold about you and to request a copy.

Right to Correct Data

You may request corrections to any inaccurate or outdated information at any time.

Right to Delete Data

In certain circumstances, you may request that your data be deleted.

Right to Restrict Processing

In certain circumstances, processing of your data may be temporarily restricted.

Right to Data Portability

You have the right to receive your data in a structured, machine-readable format.

Right to object

You have the right to object to your data being used for marketing or other specific purposes.

To exercise your rights: To exercise any of your rights, please contact our support team. Email: [email protected] — we aim to respond within 30 business days.

09 Protection of Minors

1xet is strictly for users aged 18 and above. We do not knowingly collect data from minors. If we discover that a minor's information is present in our system, it will be deleted immediately and the account will be closed.

For parents: If your child has accidentally registered on this platform, please contact our support team immediately.

10 Privacy Policy Updates

1xet may update this Privacy Policy from time to time. If significant changes are made, we will notify you by email or through a notification on the platform.

  • The date of any changes will always be noted at the top of this page.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request to close your account.

Your Data at 1xet Why it's secure

Our core pillars of privacy protection at a glance

256-bit encryption

Every transaction and data transfer is protected with military-grade SSL encryption. Your information is unreadable to hackers.

Two-Factor Authentication

With 2FA enabled, your account remains protected even if your password is compromised. You stay in full control of your account.

Transparent Data Use

Everything collected and why is clearly stated in this policy. There is no hidden tracking.

Regular Security Audits

Third-party security experts regularly scan the system for vulnerabilities, which are resolved promptly.

No Sale of Data

Selling or renting your data is strictly prohibited under 1xet's internal policy. This is our fundamental commitment to you.

24/7 Support

For any privacy-related questions, our support team is available 24/7 to assist you.

Safe & Trusted

At 1xet Play with Peace of Mind

Enjoy the best gaming experience with your personal data fully protected. Open an account today.

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